Support
How can we help?
At RES, we support businesses across a wide range of industries, understanding that every business has different energy needs and priorities. Whether you’re looking to manage costs, gain more budget certainty or plan for growth, we’re here to help. Explore the guidance and resources below for practical advice, useful information and answers to common business energy questions.
Which sustainable solutions are right for you?
Generate your own clean electricity and reduce your reliance on the grid with solar panels for your business. We’ll design a system tailored to your site and energy usage, helping you lower costs, cut carbon emissions and protect your business against rising energy prices.
Make the most of your energy with a Combined Heat and Power system that generates electricity and captures the heat produced along the way. By putting this heat to use on site, Combined Heat and Power improves efficiency, lowers energy costs and reduces carbon emissions, making it ideal for businesses with high heat and power demands.
Upgrade to energy-efficient LED lighting and see an immediate reduction in your energy use. LEDs use far less electricity than traditional lighting, last much longer and need less maintenance, helping you lower costs, cut emissions and create a brighter, more comfortable space for staff and customers.
Support the switch to electric vehicles with EV charging points installed at your business premises. Whether for your fleet, staff or visitors, we’ll recommend and install the right chargers for your site, helping you reduce transport emissions and attract eco-conscious customers.
Understand exactly how your business uses energy with real-time monitoring and clear, detailed reporting. Using smart meters and connected technology, we help you spot waste, track performance and make data-driven decisions that improve efficiency, reduce costs and lower your environmental impact. transport emissions and attract eco-conscious customers.
Take clear, achievable steps towards net zero with a tailored plan for your business. We’ll assess your current emissions, identify where you can make the biggest reductions and create a practical roadmap to help you meet your targets, comply with regulations and build a more sustainable future.
Stay on top of your energy obligations with expert guidance from RES. We help you understand the regulations that apply to your business, meet your reporting requirements and identify any exemptions or reliefs you may be entitled to, helping you avoid penalties and make sure you’re not paying more than you need to.
Sustainability
We’ve brought together a selection of useful resources to help businesses navigate energy regulations, explore available funding and stay informed about sustainability initiatives. From independent advice to government-backed schemes, these organisations can provide additional guidance and support.
Guidance & Resources for a Net Zero Future by 2050
Ofgem
The UK’s energy regulator, offering guidance on business energy contracts, your rights as a customer and how the market works.
Energy Ombudsman
A free, independent service that helps resolve disputes between businesses and energy suppliers.
Public Sector Decarbonisation Scheme (PSDS)
Government funding to help public sector organisations install low-carbon heating and energy-efficiency measures.
United Nations Net Zero Coalition
Insight into net zero and the global response to climate change from the United Nations.
Questions? We’ve got answers!
If you suspect your bill is incorrect, submit it to us for a comprehensive review. Our team will conduct a thorough investigation and, if there is an error, will correspond directly with your supplier to resolve the issue promptly, ensuring you are not overcharged
A Letter of Authority, or 'LOA' as you may hear from time to time, gives brokers like ourselves the permission to obtain meter & supply data from your current supplier/s. Our LOA covers electricity and gas, if you have both! Essentially it is you giving consent to your current supplier/s to provide us with the necessary information needed to tender your utilities supply. It can also be quite useful when you're strapped for time or just struggle to find a copy of a recent bill!
For many energy suppliers you can agree a business energy contract anywhere between 3 and 5 years ahead of today. However, the majority of suppliers offer a renewal window of 12 months prior to your current contract end date.
We can identify competitive tariffs for our customers by matching their specific requirements to the most suitable energy suppliers. Our strong relationships with a wide range of trusted suppliers also enable us to access competitive options and negotiate solutions that align with each customer’s needs.
As part of the service, we liaise directly with your old supplier to inform them of the switch, so that’s one less job you need to think about!
VAT is normally charged at 20% on business energy. However, in certain circumstances a business energy customer can qualify to pay a reduced rate of VAT.
A–Z of Energy
A
ADR (Alternative Dispute Resolution)
A process to resolve disputes between a customer and an energy supplier without going to court, typically via an energy ombudsman.
Aggregate Consumption
The total energy usage across multiple sites or meters over a defined period, often used in portfolio-level sustainability reporting.
AMR Meter (Automated Meter Reading)
A meter that automatically sends energy usage data to suppliers, supporting accurate billing and energy monitoring.
B
Balancing Mechanism
A system used by National Grid ESO to balance electricity supply and demand in real time, increasingly important as renewable generation fluctuates.
Baseload
The minimum, continuous level of electricity demand that must be met at all times. Some low-carbon technologies can contribute to baseload-style generation.
BESS (Battery Energy Storage System)
Renewable energy produced from organic materials such as plant matter, agricultural waste, or anaerobic digestion.
C
Capacity Market
A mechanism that ensures sufficient electricity generation capacity is available in the future, including low-carbon and flexible technologies.
Carbon Credit
A tradable permit representing the right to emit a specific amount of carbon dioxide, often used by businesses to offset emissions.
Carbon Footprint
The total greenhouse gas emissions caused directly and indirectly by a business, activity, product, or site, usually measured in tonnes of CO₂e (carbon dioxide equivalent).
Want further guidance?
Our energy specialists are on hand to answer your questions and help you find the right solutions for your business.
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